– ForexEAMart.com
Effective Date: 06/26/2025
At ForexEAMart, our goal is to deliver high-quality Forex trading tools at unbeatable prices. Due to the digital nature of our products, we enforce the following exchange and support terms to ensure fair usage and customer protection.
1. No Refund Policy
All purchases made on ForexEAMart.com are final and non-refundable. We do not offer refunds under any circumstances, including but not limited to:
- Performance dissatisfaction
- Trading losses
- Incompatibility with your trading system
- Incorrect product selection
We strongly recommend testing any product on a demo account before applying it to live trading.
2. 15-Day Exchange Policy
If your EA is confirmed non-functional within 15 days of purchase, you may request a one-time exchange for another EA of equal value.
✅ Applies only after technical verification
✅ Limited to one exchange per purchase
✅ Must be submitted within 15 days of purchase
3. After 15 Days
No exchanges or modifications will be offered after 15 days.
All purchases are considered final beyond this period.
4. Support Verification Is Required
All exchange requests must be reviewed by our support team. Customers are required to:
- Provide the order ID and product name
- Submit screenshots, MT4/MT5 error logs, or video proof
- Cooperate with troubleshooting steps, if requested
Exchanges will not be processed without sufficient proof of a technical issue.
5. Disclaimer – Risk of Loss
Forex trading involves substantial risk, including the risk of loss of capital.
By purchasing from ForexEAMart, you acknowledge and agree that:
❌ We are not responsible for any trading losses, account drawdowns, or financial damages caused by the use of our EAs.
❌ We do not guarantee profitability or performance under live market conditions.
❌ Use of any trading software is entirely at your own risk.
Always test on a demo account and trade responsibly.
6. Policy Updates & Modifications
ForexEAMart reserves the right to update or modify this Refund & Exchange Policy at any time without prior notice.
Any changes will be posted on this page and take effect immediately upon posting.
We recommend that customers regularly review this page to stay informed.
7. Contact Us
For support or exchange requests, contact our team at:
📧 Email: support@forexeamart.com
🌍 Website: https://forexeamart.com